These terms were last updated: October 9, 2018

1.0 PRICING

1.1 CLASS PACKS + PRICING OPTIONS:

HOLD AND TRANSFER POLICY
Eastwood does not hold or transfer monthly dues for any reason other than as follows: (a) For medical reasons, Eastwood may agree to temporarily suspend monthly payments upon submission of appropriate documentation and satisfaction of certain conditions. This includes pregnancy OR (b) Should you relocate 30km outside of your preferred studio location. Documentation will be reviewed by management only. 

1.2 MEMBERSHIPS:
[THE BACKSTAGE PASS]
The Backstage Pass [Annual Membership] is valid against all concepts [cycle, boxing, meditate] at all studios. *Not valid for Meditation Workshops, tickets must be purchased separately.

HOLD AND TRANSFER POLICY
Eastwood does not hold or transfer monthly dues for any reason other than as follows: (a) For medical reasons, Eastwood may agree to temporarily suspend monthly payments upon submission of appropriate documentation and satisfaction of certain conditions. This includes pregnancy OR (b) Should you relocate 30km outside of your preferred studio location.

RECURRING AUTO DUES
Recurring auto dues are charged on the same day every month reflecting the purchase date. For example, if you purchase your membership on the 5th of the month, your billing date will always be the 5th of the month. Payments are taken on an automatic basis. It is the customer’s responsibility to ensure a valid credit card is associated with their account to allow for recurring auto payment.

CANCELLATION OF MEMBERSHIP
All cancellations must be done in studio with a senior member of staff. You must provide us with 30 days’ written notice of your intention to cancel. Cancellations are dealt with on a case-by-case basis.

CONTRACT
This is a 12-month contract. You will be charged a total of 12 separate payments over a 12 month period. Your contract will expire a year from the purchase date.

1.3 [THE NORTH SHORE BACKSTAGE PASS] *DISCONTINUED*
The North Shore Backstage Pass [Annual Membership] is valid against cycle classes at the North Shore studio only.

HOLD AND TRANSFER POLICY
Eastwood does not hold or transfer monthly dues for any reason other than as follows: (a) For medical reasons, Eastwood may agree to temporarily suspend monthly payments upon submission of appropriate documentation and satisfaction of certain conditions. This includes pregnancy OR (b) Should you relocate 30km outside of your preferred studio location.

RECURRING AUTO DUES
Recurring auto dues are charged on the same day every month reflecting the purchase date. For example, if you purchase your membership on the 5th of the month, your billing date will always be the 5th of the month. Payments are taken on an automatic basis. It is the customer’s responsibility to ensure a valid credit card is associated with their account to allow for recurring auto payment.

CANCELLATION OF MEMBERSHIP
All cancellations must be done in studio with a senior member of staff. You must provide us with 30 days’ written notice of your intention to cancel. Cancellations are dealt with on a case-by-case basis.

CONTRACT
This is a 12-month contract. You will be charged a total of 12 separate payments over a 12 month period. Your contract will expire a year from the purchase date.

2.0 ACCOUNTS:
If you maintain an account on this site, you are responsible for: (a) providing accurate and updated account information; (b) maintaining the confidentiality of the account and password; (c) and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3.0 CANCELLATIONS:
Cancellations are accepted up to 12 hours prior to class start time. Any cancellations within 12 hours may result in a late cancel fee of $15 should we not be able to fill your spot. No-shows [do not cancel and do not show up for class] may result in a fee of $20. Late cancel fees apply to ALL clients.

4.0 PROMOTIONS:

All offers or promotions advertised on this site are void where prohibited and are subject to the posting of any official rules to such offers or promotions.